Toilet Seat Company Australia
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Questions about which tap, mirror or bidet spray suits your bathroom, your order or delivery? We are happy to help.

A person on our team reads every message and replies as soon as we can, usually within one business day. No bots and no runaround.

If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page once you have a tracking number.

Company information

Full business details, published openly, so you always know exactly who you are buying from.

  • Company nameToilet Seat Company Australia, a division of BuyFactory Direct Pty Ltd
  • ABN30 656 628 938
  • Administration officeSuite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia
  • Phone+66 (0) 98 391 3877
  • Emailtheteam@raisedtoiletseat.com.au

Orders of $75 or more ship free with tracked delivery (a flat $27.50 below that), in 5 to 7 days after a 24 to 48 hour handling time. This is an online only shop: there is no showroom and nothing is collected.

Frequently asked questions

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@raisedtoiletseat.com.au

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?

AUSTRALIA: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS

WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $AUD - Australian Dollars & include GST

WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

Can a Raised Loo Seat improve bathroom accessibility?

Yes, a Raised Loo Seat significantly enhances bathroom accessibility by making it easier for individuals with mobility challenges to use the toilet safely and independently.

What should I consider when choosing a Raised Commode Seat?

When choosing a Raised Commode Seat , consider factors like height, weight capacity, compatibility with your toilet, and additional features like armrests or padding for maximum comfort and support.

How does a Raised Toilet Seat compare to other bathroom aids?

A Raised Toilet Seat offers a simple, effective solution for height and support, often easier to install and use compared to more complex bathroom aids like lift chairs.

Are there eco-friendly options for Raised Loo Seats?

Eco-friendly Raised Loo Seats are made from sustainable materials and designed to be durable, providing a responsible choice for environmentally conscious users.

Do Raised Commode Seats have non-slip features?

Many Raised Commode Seats include non-slip pads or locking mechanisms to ensure they stay securely in place during use, providing added safety and stability.

What makes a Raised Toilet Seat portable?

Portable Raised Toilet Seats are lightweight and easy to install and remove, making them ideal for travel or use in multiple bathrooms within the home.

Can a Raised Loo Seat help with post-surgery recovery?

Absolutely, a Raised Loo Seat can significantly aid in post-surgery recovery by reducing the effort required to sit and stand, minimizing discomfort, and promoting healing.

What is the lifespan of a Raised Commode Seat?

A high-quality Raised Commode Seat can last for many years with proper care and maintenance, ensuring long-term support and reliability for the user.

Are Raised Toilet Seats suitable for children?

Raised Toilet Seats can be used for children with mobility challenges, providing the necessary height and support to help them use the toilet comfortably and safely.

Can a Raised Loo Seat be used with a commode?

Yes, many Raised Loo Seats are versatile and can be used with bedside commodes, offering the same benefits of added height and support in different settings.

Are there specific features for bariatric Raised Commode Seats?

Bariatric Raised Commode Seats are designed to support higher weight capacities, typically up to 600 pounds, ensuring safe and stable use for heavier individuals.

How does a Raised Toilet Seat enhance independence?

A Raised Toilet Seat provides necessary support and height, allowing individuals to use the bathroom independently without assistance, boosting confidence.

What are the advantages of a padded Raised Loo Seat?

Padded Raised Loo Seats offer extra comfort with a soft surface, making the experience more pleasant, especially for users who need to sit for extended periods.

Can a Raised Commode Seat be used in public restrooms?

Portable Raised Commode Seats are available, making them a convenient option for individuals who need additional support when using public restrooms.

Do Raised Toilet Seats come with armrests?

Some Raised Toilet Seats come with integrated armrests, providing extra support and stability, making it easier for users to sit and stand with confidence.

How do I clean a Raised Loo Seat?

Cleaning a Raised Loo Seat is simple with mild soap and water. Avoid abrasive cleaners to maintain the material's integrity and ensure long-lasting use.

What makes Raised Commode Seats comfortable?

Raised Commode Seats are designed with ergonomics in mind, offering a contoured surface that provides additional comfort and support, reducing strain on the user's joints.

Can a Raised Toilet Seat be used temporarily?

Yes, Raised Toilet Seats are perfect for temporary use during recovery periods, such as post-surgery, as they are easy to install and remove when no longer needed.

What are the benefits of a hinged Raised Loo Seat?

Hinged Raised Loo Seats allow for easy lifting and cleaning, making it convenient to maintain bathroom hygiene while providing necessary support.

Are there any hygiene features in Raised Commode Seats?

Surfaces are sealed plastic and wipe clean with an ordinary bathroom cleaner.

Can I use a Raised Toilet Seat with a bidet?

Yes, certain Raised Toilet Seats are compatible with bidet attachments, allowing users to maintain hygiene and comfort while benefiting from the added height and support.

What weight capacity do Raised Loo Seats support?

Many Raised Loo Seats are designed to support up to 300 pounds, ensuring they can safely accommodate a wide range of users without compromising stability or durability.

Are Raised Commode Seats adjustable?

Some Raised Commode Seats feature adjustable heights to accommodate different users' needs, providing personalized comfort and support for various preferences.